Brian Quinn: that was the best video i ever saw i like your videos (: !!!!!!!!!!!!!
CipicU Black: 1. Lift the cover to expose the flat bed scanner glass. 2. Under the cover, there is a long white bar with two white plastic tabs perpendicular to the white bar. One of the tabs may have retracted. 3. Pull on the tab until it is fully extended. The alarm turns off and there is no longer the error.
lucagiuseppe caliò: thanks
Dan Diakiw: Thanks for your help. I haven't ever needed the document feeder. Works exactly the same for a "MX410"
Lyndsey Newman: GO DOWN AND READ RICHARD DUFAULT'S COMMENT BEFORE YOU TAKE ANY SCREWS OUT OF YOUR PRINTER. IT WILL SAVE YOU SO MUCH TIME!
Ian Crawshaw: Just tugged on the tabs and all good. The printer nearly went out the window before that,,,Thanks
Native Haze: thank you for the help i was so mad and didn't know what to do, thanks alot.
Mell Flee: Thank friend..... ^_^
Dakai Ou: You saved my day! I was so mad on this error, I could not understand why the ADF error would prevent it from printing, only I need is to print not scanning or fax, luckily I find your video or else I may have to buy another.
Richard Dufault: First thing to try. open the printer where you would photo copy something (the glass feeder). On the upper lid area where the paper feeds through, you will see two white sensor tabs hanging down. If you look closely one will be a little shorter then the other. Give it a pull down on it to even them out and poof the error is gone. Clean the printer as well to keep it from sticking. otherwise what he does works but you can't use the adf anymore. GL
vilerichard: Worked for me! I did have to remove the black faceplates to get at sensor, but it's a great solution. Thanks so much.
Karen Meek: thank you so much. I can't believe that worked. He didn't show how to remove the front and back covers, though.
Basil Ray Taylor: I have had the same problem, followed the video and went a little further. Seems it is a manufacturer design fault. On the board where the connector is, there is a black lever sitting on top of a white tab. Seems the tab acts like a spring forcing the lever up, I cut a small groove to allow the lever to sit properly and so far all seems to be fine without having to disconnect the wire. Took a while to figure it out but seems to do the trick without needing to disconnect.
mj rooney: Mx350
Jeff Lang: Did the trick..when I pulled on one of the tabs I heard a "Click". After that it worked. Thanks!
lamorlayefrance: Thanks to mmohie2001 ...! Your remedy was perfect for my printer :)
dolores vinuelas: It is the only solution I have found in the net. It worked. You must remove the front and rear covers to see all the screws, it is not as easy as seems in the video but considering that with this solution the ADF will not work any more it is not necessary to be specially careful during the disassamble process. In my case the alternative was to buy a new printer.
Meredith Blalock: This video helped my husband and me fix our printer so it would print! We sincerely appreciate this video! One thing to keep in mind - well, at least in our situation - when we tried to plug in the sensor again we got the same error message. So, we just left the sensor unplugged. This is ok with us because we don't use the ADF feature. We have a Canon MX340.
EMT: Thanks! They sometimes skip corners and take the easy way. If they ever did that, I suggest you consult with a paralegal or lawyer. This way they won't be able to cheat you.
Canon MX320 - Error document in ADF - solution5
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